ImperialWins Casino Terms and Conditions

Welcome to Imperial Wins. These Terms and Conditions govern your use of imperialwins.com and every game, promotion and service we make available to you. By creating an account with us you confirm that you have read, understood and agreed to be bound by these Terms in full. Here at ImperialWins, we are operated by ABC Interactive N.V., a company registered under the laws of Curacao, together with our wholly owned subsidiary NextWay Limited, registered in Limassol, Cyprus. Card deposits will appear on your statement as Next Way Ltd. We hold Gaming Licence OGL/2024/284/0863, granted by the Government of Curacao, and we operate ImperialWins Casino in accordance with the conditions of that licence.

Acceptance of These Terms

By registering, depositing or playing at Imperial Wins Casino, you accept these Terms in their entirety, along with any supplementary rules we publish, including our separate Rules for the Sports Betting Service, Sports Specific Rules, and our Bonus Play Restrictions and Wagering Contributions Guide. Where the English version of these Terms differs from a translated version, the English version always takes precedence. We currently publish these Terms in English, Spanish, French, Portuguese and Finnish, and you can switch locale using the language selector in our footer.

Eligibility and Registration

You must be at least 18 years old, or 21 if you are located in Estonia, or the legal age of majority in your own jurisdiction, whichever is greater, to register an ImperialWins casino account. We permit only one account per individual, household, family, residential address, e-mail, payment method, device or shared computer environment. Any winnings withdrawn from a duplicate account are treated as unauthorised and will not be processed.

• Current or former employees of our company, affiliates, licensees, distributors, subsidiaries, advertising agencies, media partners or retailers within the past three years, and their immediate family members, may not open an account with us.
• We do not publish a list of restricted countries. If you are located somewhere we do not serve, you cannot open an account, and any balance built up in breach of this rule will be removed and your account closed.
• We may amend our list of excluded countries at our sole discretion, with immediate effect.

Accessing Your ImperialWins Casino Account

Your ImperialWins login gives you access to our full games lobby, including Video Slots, Classic Slots, Live Casino and our Sports section. We currently offer ImperialWins Casino online through desktop and mobile browsers; we do not operate a dedicated ImperialWins app or ImperialWins login app, so please be cautious of any third-party site offering an ImperialWins casino app download, as it is not affiliated with us. We do not publish information about any ImperialWins casino sister sites, and each account held with us is governed independently by these Terms.

Identity Verification (KYC)

We run identity verification on every depositing player. Once your cumulative financial transactions reach EUR 2,000, we will ask you to confirm your identity, and you must supply the requested documents to us within seven days. We may hold or cancel withdrawal requests pending verification of your identity, age, contact details, address and ownership of your payment accounts.

Currencies, Deposits and Payment Methods

We accept EUR, USD, CAD, NZD and INR as account currencies, and our Complementary Points are earned and converted in these units. You choose your account currency at registration; changing it later requires opening a new account, and we may approve or refuse the transfer of your existing balance at our exchange rate. We also accept a range of cryptocurrencies for deposit, including BTC, ETH, LTC, USDT, BNB, Doge, Tron, Ripple and Cardano, in accordance with our Crypto Management Policy.

Our minimum deposit ranges between EUR 10 and EUR 30 depending on your payment method, with a maximum of EUR 7,000 per transaction. We offer over 20 deposit methods, including debit and credit cards, online wallets, bank transfers and crypto. We do not accept cash deposits, and deposits must come from a payment method registered in your own name; third-party or business account deposits may lead to account closure and forfeiture of winnings.

Withdrawals

We aim to process every ImperialWins casino withdrawal within three business days, though we accept no liability for delays outside our control. Our typical ImperialWins withdrawal time for online wallets is instant once approved, while card and bank transfer withdrawals may take up to four business days to reach you. Progressive jackpot payouts may require up to fourteen additional days.

• Our maximum daily withdrawal is EUR 100,000, calculated 00:00 to 23:59 GMT; amounts above this may be voided.
• A separate monthly withdrawal limit applies and is shown on your own Withdrawal Limits page.
• We may apply an administrative fee of 15%, minimum EUR 10, on withdrawals of funds not wagered at least three times.
• Winnings from free spins or bonuses obtained without a deposit are capped at EUR 100.

If your account is inactive for six consecutive months, we will give you 30 days' notice before deducting EUR 5 monthly until you log back in or your balance reaches zero. After 30 months of inactivity, we treat the account as dormant, refund any remaining balance where feasible, and close the account.

Bonuses and Promotions

Our flagship offer, the Imperial Welcome Pack, gives you up to NZ$1,000.00 plus 150 Free Spins across your first three deposits. Each qualifying deposit of at least NZ$20.00 unlocks its own reward, including an imperial wins 50 free spins allocation on each stage, playable on Clash of Gods: Anubis vs Hades, Zeus Goes Wild and Take Olympus respectively. No promo code is required — the offer is selected directly in the deposit dialog, so please be wary of any site advertising an imperial wins 50 free spins promo code or an imperial wins 50 free spins promo code no deposit, as we do not issue such codes.

We should also clarify that we do not currently run an ImperialWins no deposit bonus, an ImperialWins casino no deposit bonus, or any ImperialWins casino no deposit bonus codes; every welcome offer we run, including our ImperialWins casino sign up bonus, requires a qualifying deposit. Wagering on the Imperial Welcome Pack is 40x on bonus plus deposit, and 25x on free spins winnings, to be completed within 7 days, with a maximum win cap of NZ$1,000.00.

Beyond the welcome offer, ImperialWins Casino runs regular promotions including Imperial Spins, Mighty Mondays, Tuesday Feast, Victorious Wednesdays, Weekend Glory, Daily Conquests, Game of the Empire and Emperor's Picks, alongside My First Free Bet for sports. Our Gamification System, introduced in version 1.3 of these Terms, offers Coins through our Login Rewards Calendar, tournaments and deposits, redeemable in our Imperial Shop for free spins, bonuses and small cash rewards. We reserve the right to void bonus funds, free spins or winnings where our audit finds prohibited betting patterns, feature-buy use, or any attempt to exploit our multi-currency or promotional systems.

Loyalty Program

We reward every real-money wager through our Complementary Points system: you earn 1 point for every 10 units wagered in EUR, USD, CAD, NZD or INR, convertible at 100 points to 1 unit of currency. We cap accumulation at 100,000 points per calendar month, and we void unused points after 90 consecutive days without a login. We may change or withdraw our accumulation and conversion rates at any time without notice.

Prohibited Activities

We prohibit the use of VPNs, proxies, hosting services or any tool that conceals your IP address or manipulates your location, along with device spoofing. Where we detect such activity, we may suspend your account and withhold winnings. We also prohibit exploiting our multi-currency system, sharing personalised promotions, and abusive behaviour toward our staff, any of which may result in account termination and forfeiture of your balance.

Responsible Gaming

We are committed to promoting safer play and provide self-exclusion and deposit-limit tools on request. If you feel your gambling is becoming a concern, please contact our support team, and we will prioritise responsible-gaming complaints with a target response of five business days, extendable by up to two weeks where necessary.

Complaints and Dispute Resolution

If you have a complaint, you can reach us by e-mail, live chat, or our official Complaint Submission Form; only the registered account holder may submit a complaint, and it must be raised within six months of the incident. Our Complaints Management Team aims to deliver a final response within four weeks, extendable once by a further four weeks. If we cannot resolve your complaint, you may refer the dispute, free of charge, to the independent ADR provider CADRE. The Curacao Gaming Authority does not mediate individual disputes but can be contacted directly where a regulatory breach is suspected.

Governing Law

These Terms are governed exclusively by the laws of Curacao, and any dispute arising from your use of ImperialWins Casino online is subject to the exclusive jurisdiction of the courts of Curacao.

Changes to These Terms

We may update these Terms from time to time; the current version is 1.3, dated March 2026. We encourage you to review this page periodically, as continued use of your ImperialWins casino real money account after changes take effect constitutes acceptance of the revised Terms.

Contact Us

For any questions about these Terms, your account, or an ImperialWins casino login registration issue, please contact our support team at support@imperialwins.com, via live chat, or through our Telegram channel linked in the footer.